Refunds and Returns Policy
Effective Date: January 18, 2025
At Golden Path Digital, we strive to provide high-quality services and ensure client satisfaction. This Refunds and Returns Policy outlines the terms and conditions regarding refunds for our services and products.
1. Marketing and Development Services
Refunds are not available for marketing or development services that have been rendered. Once a service has been provided, all associated costs are considered final and non-refundable.
2. Digital Assistant and Pathos AEO Memberships
Refunds for Digital Assistant and Pathos AEO Memberships are available on a prorated basis. If you cancel your membership before the end of the billing cycle, we will calculate and issue a refund for the unused portion of your subscription.
3. Other Agreements
For all other services and agreements, the terms of refunds or returns adhere strictly to the contractual terms set out at the beginning of our relationship or project with the client. These terms are agreed upon and documented prior to the commencement of work.
4. How to Request a Refund
If you believe you are eligible for a refund, please contact us with the following information:
- Your name and contact information.
- Details of the service or product in question.
- The reason for the refund request.
You can reach us at:
Email:[email protected]
Phone: 501-232-1017
Refund requests will be reviewed within 5-7 business days, and any approved refunds will be processed promptly.
5. Changes to This Policy
We reserve the right to update this Refunds and Returns Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
If you have questions about this policy, please contact us at [email protected] or call us at 501-232-1017.